Privacy Policy

Last Updated: February 5th, 2025

Hello and welcome! At Shakti Flow Holistic Living, (“we,” “us,” or “our”), we believe in nurturing a holistic lifestyle through yoga, energy work, and vegan cooking. We also offer coaching services and share our passion in two published books—one dedicated to yoga and another focusing on vegan cooking. Thank you for trusting us with your personal information. This Privacy Policy explains how we collect, use, protect, and share your data.

1. Introduction & Scope

We are committed to fostering a supportive, mindful community. This Privacy Policy applies to all visitors, customers, and users (“you” or “your”) of our website, online platforms, and services (collectively, the “Services”). By using our Services, you acknowledge that you have read, understood, and agree to the practices described in this policy.

2. Information We Collect

2.1 Personal Information

The types of personal information we may collect include:

Contact Details: Name, email address, mailing address, and phone number.

Account Information (if applicable): Username, password, and preferences if you create an account.

Payment Details (if applicable): We may collect billing information when you purchase products or services. However, payment processing is typically handled by secure third-party payment processors.

Communication History: Records of any correspondence you send us, such as emails or messages through our contact forms.

2.2 Non-Personal Data

We also collect non-personal information, such as:

IP Address and Device Details: Used for analytics and security purposes.

Browser Type & Version, Operating System, and Geographic Location (approximate) to understand how users interact with our site.

2.3 Methods of Collection

Directly From You: When you sign up for our newsletter, download resources, register for coaching, or purchase our books or other services.

Automatically: Through cookies and similar technologies that track your browsing behavior on our site.

Third-Party Services: Occasionally, we may obtain relevant data from social media platforms or advertising partners when you interact with our content on those platforms.

3. How We Use the Information

3.1 Purpose of Processing

We strive to use your information in ways that support your wellness journey and enhance your experience with our content:

Service Delivery: Providing and improving our yoga sessions, coaching services, and vegan cooking guides.Personalization: Tailoring your experience on our website, including content recommendations and marketing offers that align with your interests.

Marketing & Communications: Sending you newsletters, updates about new offerings, or promotional materials (where legally permissible and with your consent, if required).

Book Purchases & Delivery: Facilitating purchases of our published books and ensuring they’re delivered correctly.

Customer Support: Addressing your inquiries, troubleshooting technical issues, and providing assistance.

3.2 Legal Basis for Processing (GDPR)

If you reside in a region governed by the GDPR, we process your personal data under the following legal bases:

Consent: For sending you newsletters and updates when you opt in.

Contractual Necessity: To fulfill our obligations when you purchase our products or services.

Legitimate Interests: For website analytics, fraud detection, security measures, and certain marketing activities.

Legal Obligation: When we need to comply with any legal or regulatory requirements.

4. Cookies & Similar Technologies

Like many websites, we use “cookies” and similar tracking technologies (e.g., web beacons, pixels) to:

Understand Website Usage: Analyze traffic patterns and measure the effectiveness of our content.

Remember Preferences: Enhance your user experience by remembering your preferences, such as language settings.

Personalize Advertisements (if applicable): Show you relevant advertising on our site or third-party websites, based on your browsing behavior.

You can manage your cookie preferences through your browser settings. Note that disabling cookies may limit certain features or functionalities of our Services.

We may also use third-party tools like Google Analytics to help us analyze how users interact with our website. These third-party providers have their own privacy policies governing their use of collected data.

5. Disclosure of Information

We respect your privacy and only share your personal data in limited circumstances:

Service Providers: We may share information with trusted vendors, payment processors, and hosting providers who assist in operating our business.

Business Transfers: In the event of a merger, acquisition, or other significant restructuring, your information may be transferred as part of that deal.

Legal Requirements: We may disclose information where required to do so by law or in response to valid legal requests.

Consent: With your explicit permission, we may share your data with third parties for specific purposes not covered by this Policy.

We do not sell your personal information to third parties.

6. Data Retention & Security

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We use industry-standard security measures to protect your information, including:

Encryption: Safeguarding sensitive information during transmission via SSL/TLS.

Secure Servers: Hosting your data in secure environments with limited access.

Access Controls: Restricting data access to authorized personnel only.

While we strive to protect your information, no method of data transmission or storage can be guaranteed 100% secure. Please contact us immediately if you suspect any unauthorized access or misuse of your data.

7. User Rights & Choices

7.1 Access, Update, or Delete Your Information

You have the right to:

Access: Request a copy of the personal data we hold about you.

Rectify: Correct or update any inaccurate or incomplete information.

Delete: Ask us to delete your personal data (subject to certain exceptions).

If you have an account on our site, you can generally update certain information directly within your account settings. Otherwise, please contact us using the details in the “Contact information” section below.

7.2 Opt-Out of Marketing Communications

You can opt out of receiving marketing communications at any time by:

Clicking the “Unsubscribe” link in any of our emails.

Adjusting your preferences within your account settings (if available).Contacting us directly via email.

7.3 GDPR, CCPA, and Other Privacy Laws

Depending on where you reside, you may have additional rights under local laws:

GDPR: Right to data portability, object to processing, restrict processing, and withdraw consent.

CCPA: California residents can request to know, delete, or opt out of the sale of personal information, among other rights.

8. International Data Transfers

Your personal data may be transferred to and processed in countries different from your country of residence, including the United States. We take appropriate measures to ensure that any such transfers comply with applicable data protection laws, such as implementing Standard Contractual Clauses or relying on other lawful transfer mechanisms.

9. Children’s Privacy

Our Services are intended for individuals aged 7 and above. We do not knowingly collect personal information from children under 16 (or under 13 in certain jurisdictions). If you believe a child has provided us with personal data, please contact us so we can take steps to remove such information promptly.

10. Third-Party Links & Services

Our website and communications may contain links to external sites, including social media platforms and other resources we believe may be helpful. However, we do not control and are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any linked sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. If we make significant revisions, we will notify you by posting a notice on our website or sending an email to the address you provided. Your continued use of our Services after any update to this Privacy Policy indicates your acceptance of the revised terms.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us at:

Email: [email protected]

Mailing Address: 12811 kenwood lane Suite 114

We’re always here to support you in your holistic journey, and that includes respecting and safeguarding your personal data.

13. Legal Disclaimer

This Privacy Policy is provided for reference only and does not constitute legal advice. For full compliance with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), or any other privacy regulations, please consult with a qualified attorney familiar with the specific legal requirements of your jurisdiction.

Thank you for being a part of our mindful community! We appreciate your trust and are here to serve your wellness needs with integrity and transparency. If you have any further questions, don’t hesitate to reach out. Safe and joyful practicing!